Frequently Asked Questions
What is engraving, and how is it made?
Engraving is a process where the design is not applied on the surface but becomes a part of the material itself. We use high-precision laser engraving to carefully burn the design into the wood, creating clean lines and deep, refined details.
This method gives the design a natural and expressive look, enhancing the wood’s unique texture. It will not fade, peel, or wear off over time, ensuring a long-lasting result.
Each piece is also finished by hand, which means every item has its own subtle variations and natural character — no two are exactly alike.
How can I add my name to a Ouija board?
To personalize your board, first choose a font from the font design infographic. Then, using the placement guide infographic, select where on the board you would like your name to appear.
During checkout, simply include your chosen font and placement details.
We will prepare a design preview and send it to you for approval. Once confirmed, we proceed with engraving your board.
What are the runes made of?
We offer several types of rune sets that differ in materials.
Some sets are made from natural solid wood such as oak, beech, or ash. These runes have a unique natural grain, a pleasant weight, and an individual character in each piece.
Other sets are crafted from high-quality sanded plywood. They are carefully finished and painted with safe, non-toxic paints, ensuring a smooth surface and clear, precise symbols.
Regardless of the material, all rune sets are made with attention to detail and undergo careful hand-finishing.
What kind of paint do you use?
We use only high-quality, natural, and eco-friendly water-based paints. They are safe to use, low-odor, and provide a durable, even finish.
Some production techniques also allow us to create an aged wood effect, giving the products a deeper, more expressive, and vintage appearance.
What can I do to make the planchette glide better on the board?
To improve the glide of the planchette on a Ouija board, we recommend using beeswax or a special wood wax (available in most hardware stores).
Apply a thin layer of wax to the bottom surface of the planchette and gently rub it in thoroughly. Let it absorb into the wood for a while.
After that, try using the planchette on the board. If the glide is still not smooth enough, you can apply an additional thin layer of wax.
How do I shuffle wooden tarot cards?
Since wooden tarot cards are larger and heavier than standard paper decks, shuffling them in hand is not practical. Instead, we recommend the following method for a smooth and even mix:
- Lay the cards face down on a table and divide them into several small piles.
- Move the cards between the piles one by one, redistributing them gradually. You can do this in a circular motion or in a symbolic pattern such as a pentagram or a cross.
- Once you feel the deck is well mixed, gather all piles back into a single deck.
This method is not only practical for wooden cards but also allows you to focus and set your intention while working with the deck.
Who creates the predictions?
The predictions included in our sets are created by Svitlana — a Ukrainian seer who has lived in Ukraine since childhood and works with subtle states of perception and the symbolic language of the subconscious.
She originally trained as a psychologist, gaining a deep understanding of human behavior, emotional processes, and hidden motivations. Over time, her practice naturally evolved into the realm of intuition and symbolism, where logic and inner perception intertwine.
Today, Svitlana works with Tarot cards, using them as a tool to interpret symbolic messages and energetic states. Her readings are not fixed predictions, but rather deep insights that help reveal underlying processes and provide a clearer understanding of a situation.
Can I order my own rune set on a card?
Yes, we can create a custom amulet for you with your own rune set or bindrune.
To do this, simply contact us in any convenient way — we will discuss your idea and prepare a personalized design mockup for your amulet.
Please note that this is custom design work, so the final cost is calculated individually depending on the complexity and details of the project.
Can you make a box in my custom dimensions?
Yes, we can produce a box in custom dimensions according to your order.
To do this, please send us the required measurements, and if possible, a photo or reference of a box you like. You can also include your preferences for color and any other details.
We will create a custom design for you and prepare a mockup for approval before production.
Please note that custom orders are calculated separately and may have a higher cost, as they require additional design work.
Can you engrave my image (logo)?
Yes, in most cases this is possible.
Please send your image or logo file to our email. We will prepare a sample with your design and send you a preview photo for approval.
Kindly make sure to provide a high-quality image to ensure the best engraving result.
Please note that custom orders are usually more expensive, as they require additional design preparation.
What are the delivery times?
Delivery times depend on the destination country.
We ship orders from Ukraine. We usually use Ukrposhta, so you can check the estimated delivery times on their official website: https://www.ukrposhta.ua/en
You can also send us your address, and we will help estimate the delivery time for your order.
What are the production times?
Most items are usually in stock. Production time is 2–3 business days if the item requires personalization or additional approval.
The timeline for custom orders depends on the complexity of the project, design details, and the time needed to approve the final mockup.